Privacy Policy

1. Introduction

ElbCity Gutachten ("we", "us", or "our") provides adaptive AI risk analysis and predictive wealth logic tools designed for parents and professionals. We are committed to protecting the privacy and security of your personal information. This Privacy Policy applies to all information collected through our website, related services, and any associated communications.

2. Information We Collect

We may collect the following categories of information:

• Contact information — such as your name, email address, and phone number when you submit a form or request analysis.
• Account and usage data — including login credentials, preferences, and interactions with our platform.
• Financial and risk profile inputs — information you voluntarily provide to generate risk analysis outputs, such as income ranges, goals, or risk tolerance answers.
• Technical data — IP address, browser type, device identifiers, and cookies collected automatically during your visit.
• Communications — records of correspondence when you contact our support or sales channels.

3. How We Use Your Information

We use collected information for purposes including:

• Delivering and personalising our adaptive analysis services.
• Responding to inquiries and providing customer support.
• Improving our website, algorithms, and service offerings.
• Sending administrative communications, updates, or requested materials.
• Complying with legal obligations and protecting against fraud or misuse.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate business interests, or compliance with a legal obligation.

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who support hosting, analytics, or communications on our behalf, under confidentiality obligations.
• Professional advisors, where necessary for legal, accounting, or compliance purposes.
• Regulators or authorities, where required by applicable law or valid legal process.
• A successor entity in the event of a merger, acquisition, or asset transfer.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to operate core functionality, remember preferences, and analyse site traffic. You can control cookie settings through your browser; disabling certain cookies may affect site functionality.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, please contact us using the details provided on our Contact page.

10. International Data Transfers

If we transfer personal information outside of your country of residence, we take steps intended to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any material changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page. This document is a general draft template and does not constitute legal advice; please consult a qualified professional to ensure compliance with laws applicable to your business.